Privacy Policy

Last updated: 5 April 2026

At Soul Skin, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information
  • Billing and shipping addresses
  • Payment information
  • Email address and phone number
  • Order history and preferences

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Improve our website and customer service
  • Send you marketing communications (with your consent)
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business
  • Payment processors to complete transactions
  • Shipping companies to deliver your orders
  • Legal authorities when required by law

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the last updated date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@soul-skin.co.uk